UMBO - The Future of Smart Homes

Privacy Policy

At Umbo, Inc., we’re strongly committed to protecting your privacy and providing a safe online experience for all our users. This Privacy Policy describes in detail Umbo, Inc.’s, its affiliates’, and subsidiaries’ (collectively “Umbo,” “we,” “our,” or “us”) practices regarding the collection, use, and storage of your information collected from our website (www.umbo.us), Umbo App, and Umbo OS, or from your use of any Umbo product (collectively, the “Services”).

By accessing or using these Services, you agree to be bound to this Privacy Policy. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through the Services. Also, please note that, unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service. This Privacy Policy also applies to information collected from individuals who make purchases from us via any website where this Privacy Policy is posted and consequently any references to “Services” in this Privacy Policy include the Services in connection with such purchases.

What Information does Umbo collect?

Like most website operators, Umbo collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Umbo’s purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, Umbo may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Umbo also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Umbo only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

How does Umbo use information collected?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Retention Period

The collected data is kept for the duration necessary to provide the Services requested by the user or otherwise outlined in this document. Users can always request that Umbo deletes the data by notifying us at hola@umbo.us.

How does Umbo secure personal information?

Our Services have security measures in place to help protect against the loss, misuse and alteration of personal information under our control. Umbo employs reasonable security measures consistent with standard industry practice to help protect against public access to personally identifiable and account activity information collected on and used by Umbo. For example, we work to protect the security of your personal information by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Personally identifiable information and account activity are also protected through the use of usernames and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your username and password. You must promptly notify us if your username or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your user name or password in our system and will update our records accordingly.

It is Umbo's practice to secure each web page that collects personal information on our Site. However, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Umbo cannot guarantee that unauthorized third-parties will not gain access to your personal information; therefore, when submitting personal information on our Site or through our App, you must weigh both the benefits and the risks.

In addition, our Site and our App may contain links to other web sites. We try to make sure that these links are to other, helpful web sites, but you should be aware that when you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third-parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we are not responsible for the actions and privacy policies of third-parties and other web sites. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other web site. This Privacy Policy applies solely to information collected by Umbo within the Services. You should check the privacy policies of such third-party websites before submitting personal information.

How does Umbo handle my payment information?

Umbo does not have direct access to your payment information. Umbo uses the payment processor Tilt to handle its online transactions. You may have to register with Tilt in order to use their services. Tilt uses the payment-related information that they receive from you in order to fulfill requests to process payment transactions, to facilitate billing, and to otherwise deliver payment services. Tilt's full privacy policy can be viewed here.

Does Umbo share personal information with third-parties?

In some cases, you may direct us to share your personal information with other parties. For example, you might authorize us to link your Umbo account with a third-party app such as Gmail, Agenda, or Facebook; or log in to your account by using your Google or Facebook profile. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy. You can revoke your consent to share with the third party at any time in your account settings.

Umbo will not sell or license your personal information to third-parties without your consent except in connection with the sale or transfer of a product line or division. Under no circumstance will Umbo share personal information for any commercial or marketing purpose unrelated to the delivery of the Services without asking you first. It is Umbo's practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information.

What are cookies and how are they used?

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Umbo uses cookies to help identify and track visitors, their website usage, and their website access preferences. Umbo visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Umbo’s websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

Need to manage or change your information?

You can access or change your personal information or delete your account through the profile settings page available via the Umbo mobile application.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third-parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by Umbo pursuant to Section 1798.83 of the California Civil Code, please contact support@umbo.us.

Notification of Changes

Without prejudice to your rights under applicable law, Umbo reserves the right to amend this Privacy Policy at any given time.

If Umbo changes its privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the bottom of this Privacy Policy.

Contact Us

Please contact Umbo at support@umbo.us if you have questions, comments, or concerns regarding our Privacy Policy.

Effective Date: November 2nd, 2016.